When you get a customer that is happy, that's a great thing. When you get a customer who is famous and happy, that's even better. The last time I went down to see Alan Jones he was very pleased with his shirts and he's been so pleased in the past that I framed a few of his thank you cards. In case you can't read his hand-writing, let me help you ...
" To Roger,
The best shirt maker in the land.
Best wishes, Alan Jones "
Happy customers are the only way we stay in business.
